The age of cold PR is long gone and the businesses that will truly prosper in this new economy are those that know how to connect authentically with their audience. When so much of what’s out there is a commodity and when most businesses compete on price, what’s the one thing that makes your brand memorable?

The Gold Is In Your Story

No matter how hard you try to flood your audience with facts, figures and the benefits of them buying from you, it won’t be until you prove that you hear and understand them that they’ll start to actually pay attention to you and open their wallets, too.

If you balance good storytelling with delivering high value, you will build a strong following around your brand. Always aim to prove your readers that you understand their problems and make sure that you have a clear intention for every piece of content you create.

Your Followers Are Your Friends

Keep this in mind every time you create a new piece of content. Act as if you’re talking to a friend and you’re describing how their life can be improved as a result of using your product or service.

Take them behind the scenes and give them a personal view of what goes on behind the doors. Use your social media profiles to show photos and videos of you and your team at work or just having fun around the office. This will humanize your operations and help people connect with you on a more personal level.

Creating an authentic, deep, lasting connection with your audience is not easy and takes time. This is also good news because going the extra mile is never crowded.

Humanizing your brand, fostering trust and a genuine and lasting connection with your audience is serious work. It may not always seem to pay off in the short term and it’s not easy to measure and scale. But in the long run, it’s the only path to lasting success and meaningful impact.